Privacy Policy
Last updated: August 20, 2025
This Privacy Policy explains how LottoGeniusAI (“we”) collects, uses, shares, and protects your personal data when you use lottogeniusai.com and our Services. We process personal data in accordance with applicable data protection laws, including the GDPR where it applies.
1) Data We Collect
- Account Data: name, email, login credentials, subscription status.
- Transaction Data: purchase history, billing address (if provided), payment method metadata (handled by processors), amounts, timestamps.
- Technical Data: IP address, device/OS, browser, settings, language, crash logs, approximate location, referral/UTM, and similar telemetry.
- Usage Data: pages viewed, features used, generated prompts or preferences, interaction timestamps.
- Support Data: messages you send us (tickets, email), attachments you supply.
- Cookies & Similar: see our Cookie Policy.
2) Why We Process Your Data (Legal Bases)
- Contract: to create/manage your account, deliver purchased features, process payments, and provide support.
- Legitimate Interests: to secure the Service, prevent abuse, improve features, analyze usage, and personalize non-sensitive aspects.
- Consent: for optional analytics/marketing cookies and, where required, for communications.
- Legal Obligations: to satisfy tax, accounting, fraud prevention, and compliance requirements.
3) How We Use Data
- Operate, maintain, and improve the Services and user experience.
- Authenticate users and deliver AI features and content.
- Process payments and manage subscriptions.
- Provide customer support and service communications.
- Monitor security, detect/prevent fraud or abuse.
4) Sharing & Processors
We may share personal data with trusted service providers that help us operate the Service (e.g., payment processors, hosting/CDN, analytics, customer support tools, email delivery). These providers are contractually bound to use data only as instructed and to protect it appropriately.
5) International Transfers
Where data is transferred outside the EEA/UK, we implement appropriate safeguards (e.g., Standard Contractual Clauses) or rely on an adequacy decision, as applicable.
6) Retention
We keep personal data only as long as necessary for the purposes above, including legal, accounting, and reporting obligations. Retention periods may vary by data type.
7) Security
We employ administrative, technical, and organizational measures to protect personal data. No online service can be 100% secure; you share data at your own risk and should protect your account credentials.
8) Your Rights
Depending on your location, you may have rights to access, rectify, erase, restrict, object, or port your data, and to withdraw consent where processing relies on consent. To exercise rights, contact us via Support or email privacy@lottogeniusai.com. We may need to verify your identity.
9) Cookies
We use cookies and similar technologies for essential site functions, analytics, and (where enabled) marketing. See our Cookie Policy for details and choices.
10) Children
Our Services are not intended for anyone under 18. We do not knowingly collect data from children. If you believe a child has provided personal data, contact us to delete it.
11) Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
12) Contact
Questions or requests: Support or support@lottogeniusai.com.